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Noticeboard

Please read our Latest News (Quick Links) about the Proposal for the Extraction of Anonymous Statement of Fitness to work (fit note) data in England

 

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CALLING ALL REGISTERED PATIENTS

PLEASE COME INTO SURGERY TO REGISTER TO USE OUR NEW

ON-LINE APPOINTMENTS

ON-LINE PRESCRIPTION REQUEST

ON-LINE ALLERGIES AND MEDICATION INFORMATION

ON-LINE DETAILED MEDICAL SUMMARIES

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IF YOU WISH TO VIEW A DETAILED SUMMARY OF YOUR MEDICAL RECORDS, PLEASE BRING TO THE PRACTICE, PHOTOGRAPHIC IDENTIFICATION WHEN REGISTERING FOR THIS SERVICE

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ELECTRONIC PRESCRIPTION SERVICE FOR FURTHER INFORMATION ABOUT THIS SERVICE, PLEASE COME IN AND SPEAK TO A MEMBER OF OUR RECEPTION TEAM

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HOW LIKELY ARE YOU TO RECOMMEND OUR GP PRACTICE TO FRIENDS AND FAMILY IF THEY NEED SIMILAR CARE OR TREATMENT.

PLEASE SEE THE RESULTS OF OUR FRIENDS AND FAMILY SURVEY (UPDATED ON A MONTHLY BASIS)

IF YOU WISH TO PARTICIPATE, PLEASE COME IN AND COMPLETE A FRIENDS AND FAMILY QUESTIONNAIRE

HOW LIKELY ARE YOU TO RECOMMEND OUR GP PRACTICE TO FRIENDS AND FAMILY

EXTREMELY LIKELY (186)

LIKELY (79)

NEITHER LIKELY NOR UNLIKELY (14)

UNLIKELY (15)

EXTREMELY UNLIKELY (16)

DON'T KNOW (0)

WE WOULD LIKE TO THANK THE PATIENTS WHO TOOK THE TIME TO COMPLETE THIS SURVEY FOR OUR FRIENDS AND FAMILY SURVEY

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NAMED AND ACCOUNTABLE GP FOR ALL PATIENTS

AN ACCOUNTABLE GP TAKES RESPONSIBILITY FOR THE CO-ORDINATION OF ALL APPROPRIATE SERVICES UNDER THEIR PMS CONTRACT AND ENSURE THEY ARE DELIVERED TO EACH OF THEIR PATIENTS WHERE REQUIRED.  THE ACCOUNTABLE GPs FOR THE PATIENTS OF THE UNIVERSITY SURGERY ARE DR ANNE LAWSON AND DR DAPO ALALADE - WHO YOU ARE REGISTERED WITH.

EARNINGS DISCLOSURE - (updated 26th March 2018)

The average pay for GPs working in The University Surgery in the last financial year was £169,300 before tax and National insurance. This is for 2 full time GPs and 2 part time GPs and 1 locum who worked in the practice for more than six months. 

NHS England requires that the net earnings of doctors engaged in the practice is publicised by 31st March 2018 at the latest.  However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor make any comparisons with other practices.

PALS

PALS (Patient Advice and Liaison Service)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more
If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
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