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Noticeboard

Please read our Latest News (Quick Links) about the Proposal for the Extraction of Anonymous Statement of Fitness to work (fit note) data in England

 

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CALLING ALL REGISTERED PATIENTS

PLEASE COME INTO SURGERY TO REGISTER TO USE OUR NEW

ON-LINE APPOINTMENTS

ON-LINE PRESCRIPTION REQUEST

ON-LINE ALLERGIES AND MEDICATION INFORMATION

ON-LINE DETAILED MEDICAL SUMMARIES

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IF YOU WISH TO VIEW A DETAILED SUMMARY OF YOUR MEDICAL RECORDS, PLEASE BRING TO THE PRACTICE, PHOTOGRAPHIC IDENTIFICATION WHEN REGISTERING FOR THIS SERVICE

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ELECTRONIC PRESCRIPTION SERVICE FOR FURTHER INFORMATION ABOUT THIS SERVICE, PLEASE COME IN AND SPEAK TO A MEMBER OF OUR RECEPTION TEAM

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HOW LIKELY ARE YOU TO RECOMMEND OUR GP PRACTICE TO FRIENDS AND FAMILY IF THEY NEED SIMILAR CARE OR TREATMENT.

PLEASE SEE THE RESULTS OF OUR FRIENDS AND FAMILY SURVEY (UPDATED ON A MONTHLY BASIS)

IF YOU WISH TO PARTICIPATE, PLEASE COME IN AND COMPLETE A FRIENDS AND FAMILY QUESTIONNAIRE

HOW LIKELY ARE YOU TO RECOMMEND OUR GP PRACTICE TO FRIENDS AND FAMILY

EXTREMELY LIKELY (186)

LIKELY (79)

NEITHER LIKELY NOR UNLIKELY (14)

UNLIKELY (15)

EXTREMELY UNLIKELY (16)

DON'T KNOW (0)

WE WOULD LIKE TO THANK THE PATIENTS WHO TOOK THE TIME TO COMPLETE THIS SURVEY FOR OUR FRIENDS AND FAMILY SURVEY

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NAMED AND ACCOUNTABLE GP FOR ALL PATIENTS

AN ACCOUNTABLE GP TAKES RESPONSIBILITY FOR THE CO-ORDINATION OF ALL APPROPRIATE SERVICES UNDER THEIR PMS CONTRACT AND ENSURE THEY ARE DELIVERED TO EACH OF THEIR PATIENTS WHERE REQUIRED.  THE ACCOUNTABLE GPs FOR THE PATIENTS OF THE UNIVERSITY SURGERY ARE DR ANNE LAWSON AND DR DAPO ALALADE - WHO YOU ARE REGISTERED WITH.

EARNINGS DISCLOSURE - (updated 26th March 2018)

The average pay for GPs working in The University Surgery in the last financial year was £169,300 before tax and National insurance. This is for 2 full time GPs and 2 part time GPs and 1 locum who worked in the practice for more than six months. 

NHS England requires that the net earnings of doctors engaged in the practice is publicised by 31st March 2018 at the latest.  However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor make any comparisons with other practices.

Practice Policies

Accessibility

University Surgery aims to provide the same high quality services to everyone irrespective of age, gender or ability.  Our surgery is fully wheel chair accessible and all our staff have completed disability awareness training. We endeavour to be as helpful as possible to all patients. Shouting and swearing at practice staff will not be tolerated under any circumstances and patients who are abusive will be removed from the patient list. Our staff are here to help you. If you have an appointment at the surgery and are unsure what assistance is available to you please contact the surgery


Data protection

steth_keyb1The surgery is fully computerised. Consultations, correspondence and any contacts between patient and practice are stored on a clinical software package. No person can access this information without a personal code, which is regularly changed. All information is stored in accordance with the Data Protection Act. No information about a patient, current or past, is released to any agency without express written permission from the patient. On leaving the practice, all the data is downloaded to produce a hard copy, which is then dispatched to the appropriate Health Authority.


Complaints

We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our system meets all national criteria. Our practice manager / practice administrator will give you further information. Our practice complaints leaflet gives details of the procedure and is available from reception. Our aim is to give you the highest possible standard of service and we try to deal with any problems that may occur.



 
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