Welcome to The University Surgery, Portsmouth
Due to the COVID 19 pandemic we want to protect our patients and staff, and for your safety we are changing the way we manage your care to reduce unnecessary trips to the surgery. It is very important that you do not attend the surgery unless invited to an appointment
If you have symptoms associated with Coronavirus, including a new continuous cough or a high temperature then PLEASE DO NOT attend the surgery- if unwell, you are advised to stay at home for 7 days – if you are still unsure or your symptoms get worse then use NHS 111 online coronavirus service that can tell you if you need further medical help & advise what to do. Only contact 111 directly if you cannot go online, or are advised to do so by online service.
For all other queries please consider using our online portal – e-consult- available on the surgery website
Or stay on the line to book a telephone call with a Clinician.
Prescriptions should be collected from your chosen pharmacy and documents can be posted or emailed to you.
For your safety and the safety of our other patients, please only attend the surgery if you have been asked to come in for an appointment
Thank you for your patience at this time.
The University doctors' surgery in Portsmouth provides the highest quality healthcare to students and patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
“Information held about you may be used to help protect the health of the public and to help us manage the NHS. Information may be used for clinical audit to monitor the quality of the service provided and design new services that fit our local patients health needs. Your information may be used by NHS Portsmouth Clinical Commissioning Group in order to ensure appropriate planning of current and future NHS commissioned services, this data will contain no identifiable information. NHS Portsmouth Clinical Commissioning Group will only ever use information that has been anonymised and all identifying information removed.
UNIVERSITY SURGERY NORMAL OPENING TIMES
MONDAY, WEDNESDAY, THURSDAY & FRIDAY
08:00AM TO 18:00PM
07:00AM TO 20:00PM
09:00AM TO 12:00 MIDDAY
THE UNIVERSITY SURGERY WILL BE CLOSED EVERY WEDNESDAY FOR ONE HOUR
BETWEEN 13:00PM TO 14:00PM
MONDAY TO FRIDAY
08:00AM TO 18:30PM
Help us to help you - Care Navigation
Did you know, there are a range of services and trained health professionals working closely with your GP that might be better suited to help you? The next time you make an appointment at The University Surgery (Medical Centre), you may be asked some questions about the reason for your appointment. Please don't be offended - this is simply so that we can make sure you see the person who is most suitable to help you. Of course, you don't have to do this, but it would help us to help you and ensure you see the right person, first. Thank you very much.
Have you heard about GP online services? Over 14 million people use an app or website to:
•Book GP appointments
•Order repeat prescriptions
•view their GP record
Our practice is pleased to offer our patients the opportunity to book appointments, request repeat prescriptions and view their GP record and test results online. If you are a new patient registering with us, or an existing patient who would like on-line access. When next visiting the practice, please let a member of the reception team know you would like to use this service. It’s quick, easy and secure to use. Once you have registered you can choose whether to phone or visit the surgery, or save time and go online to book your appointments, order your repeat prescription or view your GP record.
- PLEASE BE AWARE WE ARE NOW A TRAINING PRACTICE AND THEREFORE MAY HAVE OTHER HEALTH CARE PROFESSIONAL TRAINEES, SUCH AS NURSES, PARAMEDICS, PHARMACY STUDENTS ETC IN OUR CLINICS. YOU WILL BE ASKED IF YOU CONSENT FOR THEM TO STAY AT EVERY CONSULTATION.
BREAST/CERVICAL SCREENING CAN STOP CANCER BEFORE IT STARTS
DO NOT IGNORE YOUR INVITE LETTER OR TEXT.
IF YOU MISSED YOUR LAST APPOINTMENT, BOOK AN APPOINTMENT TODAY
Please complete our patient survey within the HAVE YOUR SAY TAB above
(Site updated 16/03/2020)