NEWS & UPDATES

Care Quality Commission (CQC)

'Dear Dr Alalade & Dr Klemenz

We suspended our routine inspection programme in March 2020 in response to Covid-19 and do not intend to resume it for the immediate future. We have continued to use a mix of onsite and off-site monitoring to ensure the public have assurance as to the safety and quality of the care they receive. As we emerge from the pandemic we are further developing our monitoring approach. In accordance with this approach we carried out a review of the data available to us about Dr Alalade & Dr Klemenz on 08-07-2021.

We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. This could change at any time if we receive new information. We will continue to monitor data about this service.

Please note, this does not amount to an assessment of the rating for this service under section 46 of the Health and Social Care Act 2008.'

 

You can find this information on the CQC website: Dr Alalade & Dr Klemenz (cqc.org.uk)

Covid19 vaccination proof

08.01.2021 - COVID-19 SCAM ALERT:

Dear patients,
We have been made aware of a new scam circulating that is appearing to be sent from an NHS source or GP practices to invite you to have a COVID-19 vaccination.
The texts appear to know full names and have a link attached that takes you to a fake NHS form, asking for further personal details and card information.
PLEASE do not click this link or enter any sensitive information.
We will NOT ask for payment of any kind, the vaccine is FREE.
NOWHERE is offering PRIVATE vaccination. If you are being asked to make payment for a vaccine, it is not legitimate.
Additionally, we will contact you via phone to BOOK your covid-19 vaccine.
The only text you should receive regarding the vaccine is an appointment conformation.
Please be vigilant and do not make any form of payments.
Thank-you, The University Surgery

 

Dear Patients

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.

We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

  • · There are now two vaccines available to protect patients – Oxford/AstraZeneca and Pfizer-BioNTech.
  • · Another vaccine (Moderna) has been licenced and will be available later on in 2021.
  • · The Joint Committee on Vaccination and Immunisation (JCVI) have emphasised that it is best for patients to get their second dose 12 weeks after their first vaccine. There is a high level of protection afforded by the first dose
  • · By vaccinating a greater number of people with a single dose, more deaths and hospitalisations will be prevented.
  • · Please do not contact the surgery nor the hospital to seek a vaccine, we will contact you when the NHS has instructed us to

With the current rapid increase in Covid-19 cases it is even more important to

  • o wash your hands
  • o wear a face mask as advised
  • o keep 2 metres apart

Thank you for your patience

Drs Alalade & Klemenz

11.01.21

vaccine

Primary care is still open, we encourage you to contact us with any concerns that cannot be dealt with at home or by the pharmacy. This is to keep patients as safe as possible.

What to expect from us

Every effort is being made to ensure patient and staff safety.

What patients should expect:

  • staff to disinfect every surface before your arrival and once you have left
  • Clinical staff to wear full PPE, including facemasks, face visors, dispoable aprons and gloves at all times.
  • A glass sheild between receptionists and patients
  • Clear and direct instructions within the building, for example (floor markings and signage)

What we expect from patients:

  • Face coverings when entering and being in the building. Please see the government website for acceptable face wear.
  • To let us know if you require lip-reading or are unable to wear a face covering prior to your appointment. This will allow the clinician to put extra precautions in place.
covid secure compressed image

Services

As we learn more and move forward, there will be continuous updates to the services we are offering.

 

We ask that only the patient with a booked appointment enters the surgery, bringing friends or relatives to your appointment is discouraged.

As of 19.08.2020, you can expect:

  • Necessary blood tests
  • Asthma reviews over the telephone
  • dressings
  • Over 45' and 75's health checks
  • Contraceptive services (these will be done over the telephone where appropriate)
  • Baby Immunisations (we ask that only one parent is present)
  • Routine Vaccinations
  • Sexual health services
  • Doctors appointments will be triaged and if you need to be seen face to face then you will be given an appointment.

If you think you are having Covid-19 symptoms, please do not come into the surgery. Instead, contact us via telephone or e-consult and self isolate. You may also seek help from 111.

Shielded Patients:

Please review the government website regularly for any changes.

Click this text for a link to the governement website

 

Getting Tested

If you think that you have symptoms of coronavirus, or would like to know if you have had it previously you can be tested.

Click here for NHS testing and follow the instructions

The University of Portsmouth have launched a University coronavirus information line, to help manage enquiries from students, parents and guardians about coronavirus.

The information line will be managed by MyPort staff to co-ordinate responses and give clear, consistent advice about University policies and procedures in response to the coronavirus outbreak.  The information line will be open from 08:30 to 17:00 - Monday to Thursday and 08:30 to 16:00 on Friday.  Out of hours messages will be responded to as soon as possible.

Coronavirus Information Line +44(0)23 92 84 5588 and infoline@port.ac.uk